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Below are some of the most common questions that will help you get started.
What payment options do you provide?
Currently, we provide 3 payment methods. PayPal, Stripe, and Australian Bank Transfer with a minimum payment of 6 months.
Can I upgrade to a bigger plan at any time?
Yes, in your dashboard you can go to the plans section and click upgrade.
Do you support multi-languages?
Yes, we currently support 28 different languages, go to the top right of your screen and select the language you want.
How do I cancel my paid subscription?
Please contact us using our contact form with all of your account details, do not send your password.
What happens when I cancel my paid subscription?
Your account will be downgraded to our free account. You may lose some files if your current account does not meet the maximum account requirements.
How can I delete my account?
Please contact us using our contact form with all of your account details, we will then make contact with you to verify.
Got a question that is not listed?
If you have a question that is not listed above, please contact us so we may help answer your question.
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